F.A.Q
Do you ship Worldwide?
Yes we do. Every product is securely packed and insured.
However, we recommend that you buy a Print Only and get it framed by your local framer as this will save you some money on shipping costs (calculated at checkout).
When will I receive my order?
For Australian buyers, expect 2 weeks from date of purchase.
For international buyers expect 2 to 3 weeks from date of purchase. Note that due to Covid restrictions, longer delays may occur.
What are the different material and framing options?
Satin paper (Centurion Photo Silk 285): super white and smooth paper that has the look and feel of a traditional silver halide photo paper. This is our most popular paper sold in both Print Only and different framing options:
-White frame 30mm wide x 20mm high with a flat profile.
-Black frame 30mm wide x 20mm high with a flat profile.
-Tasmanian Oak timber frame 30mm wide x 20mm high, with a flat profile. Due to the unique nature of the wood, each frame will vary slightly and may include knots and unique markings.
-Border options for each frame: No Matting, White Matting or Black Matting. The 3mm thick Matting will add a border surrounding the photo. The sizing of our framed prints refers to the actual size of the photo print. Once the matt board and frame are added to the print, the overall length and width of the artwork is increased by approximately 20cm so please take this into account when measuring wall space.
Our framed prints come fitted with clear glass and are strung ready to be displayed on your walls. If you would like the option of reflection control glass or UV glass please contact us.
Metallic Pearl Paper (Hahnemühle Photo Rag® Metallic): silvery-shimmering FineArt inkjet paper with a specially formulated inkjet coating for FineArt use. The high-gloss premium inkjet coating with a unique metallic effect guarantees impressive printing results with bold colours, deep black and the perfect reproduction of colour and detail. Metallic Pearl paper is available in Print Only through the website. If you would like us to frame it for you please contact us directly.
Canvas (Museum Grade Fine Art Canvas): rewards your Artwork with simple elegance, giving it a lively, tactile presence.
Each canvas is machine stretched to give consistent tension across the artwork. The internal frames we use are kiln dried, finger jointed timber without wedges, meaning tightening or loosening it later is completely unnecessary. The assembly is completed with framers tape and is strung ready to hang on your walls.
The fine art canvas come stretched around an internal timber frame however there is the option to add an Oak floating frame to the exterior of the fine art canvas to add more depth and contrast.
Acrylic Glass Panel (6mm Acrylic mounted picture): creates a big impression on your walls. The acrylic panel helps to enhance the photo print by providing a super glossy finish. Modern, minimal and sleek – clean lines and cool fixings create a unique visual impact and adds much more depth. The fine art metallic print is included with the photo mounting process. The metallic paper will enhance the 3D effect and vibrancy of the photo and will also bring a metallic or pearlescent quality to colours. The edges are diamond polished to a sparkle adding fine detail. Because of the different light penetration and refraction of acrylic compared to normal glass, the colours are more brilliant and the image is sharper than compared to standard glass in a picture frame.
Each acrylic panel is Ready to Hang. It comes supplied with a hanging bracket which is mounted to the wall. The acrylic panel then sits on the wall mount to give a stunning free floating off the wall appearance.
Why is my product unavailable?
Not all size, material and frame options are compatible through the website's drop-downs. Please note the following:
Satin Paper is available in Print Only.
Metallic Pearl Paper is available in Print Only and Framed options.
Canvas is available in Canvas Only and Oak Floating Frame.
Acrylic Glass Panel is available Ready to Hang.
However, we understand that every home is unique. If what you are looking for is unavailable or you would like a custom print, please feel free to contact us. We are here and happy to help with all your needs.